Settings

Everything lives on one screen: Quote Requests → Settings. This page lists each setting and its default. Settings with longer explanations show a small ? icon next to their label — hover or click it to read the help text.

General

Setting	Default	What it does
Admin Email	site admin email	Recipient of admin notifications
Enable Multi-Vendor Mode	off	Per-vendor requests, vendor emails, vendor dashboards — see Multi-Vendor Mode
Disable Admin Notifications	off	In multi-vendor mode, only vendor + customer get the new-request email
Enable Rate Limiting	on	Caps request volume (adds, submissions, status updates, deletions) against abuse
Require Quote Amount for "Quoted" Status	on	An amount must be saved before a request can be set to Quoted
Allow Vendors to Delete Their Submissions	off	Off: vendors cancel with a reason; only admins delete
Lock Status After Customer Decision	on	Vendors can only complete an Accepted request, and can't change a Rejected one
Allow Vendors to Cancel After Quoting	on	Off makes a sent quote final for the vendor
Store IP Address & Browser Info	on	Stored with consent, visible to admins only; disable for stricter GDPR data minimization
Enable Product Quantity	on	Off suits vendors listing unique physical items: hides the +/− quantity controls, and a repeat "Add to Quote" click confirms instead of duplicating
Remind Vendors of Unanswered Requests	off	One reminder (in-app + email on Voxel sites) when a request sits in "New" longer than the configured hours (default 12); requests older than a week are never reminded
Hide Customer Contact Details from Vendors	off	Masks name/email/phone from vendors until the customer accepts
Lock Name & Email for Logged-in Customers	off	Name and email always pre-fill from a logged-in customer's account; this makes those fields read-only too, so requests are reliably tied to the account
Vendor Profile Post Type	empty	Show the vendor's profile listing title instead of their username. Enter the slug, not the display name — a post type shown as "Partners" may be registered as partner or partners, and the wrong one fails silently in three places at once (name, city, and the profile link). The settings screen lists the slugs that exist on your site and flags one that matches none
Vendor City/Location Field Key	empty	Append a city from the vendor profile after the name — matches a custom field or a taxonomy of the same key. Leave it empty and an obviously-named city field or taxonomy is found automatically. The settings screen shows what your vendor names currently resolve to ("Albion — Catania") and lists the actual fields and taxonomies found on your profile posts underneath, so there's no guessing the right key
Vendor Email Field Key	empty	Key of an email field on the vendor profile, used for the vendor's notifications and shown as their contact details. For marketplaces where the business address lives on the listing rather than the WordPress account. Falls back to the account email when the field is empty or isn't a valid address
Vendor Phone Field Key	empty	Key of a phone field on the vendor profile. Once a customer accepts, the number is shown beside the vendor's email as a WhatsApp link and a tap-to-call link
Default Country Calling Code	empty	Added to vendor numbers that don't carry their own country code, dropping the national leading zero; numbers starting + or 00 are left alone. WhatsApp needs a country code, so without this only already-international numbers get a WhatsApp link
Quote Reference Prefix	QR-	The prefix on every quote reference (QR-7K3M9P). References are short and random rather than sequential, so neither customers nor vendors can tell how many requests your platform has handled. Changing it affects new requests only

Consents

Setting	Default	What it does
Require Privacy Policy Consent (GDPR)	on	Required checkbox on the form; consent stored per request
Privacy Consent Text / Privacy Policy URL	standard text / WP privacy page	The checkbox label and its link
Require Terms & Conditions Consent	off	Second required checkbox with its own text and URL

Quote form

The form builder — field types, widths, section headings, and dropdown options — is covered in The Quote Form.

Emails

On non-Voxel sites, each notification has an enable toggle plus editable subject and body here — see Email Automations for the full variable reference. On Voxel-powered sites these are configured in Voxel's own App Events editor instead, and this section is collapsed behind a "Show previous email settings" toggle. A few related URLs live here regardless:

Setting	What it does
Customer Dashboard Page URL	Target of {dashboard_link} / @quote(:dashboard_link), and shows the unread-count badge on this page's menu link; set it manually when the dashboard shortcode lives inside a page-builder template
Vendor Dashboard Page URL	Same, for the vendor dashboard's unread-count badge
Registration Page URL	Target of {register_link} for themes with their own registration page
Replies Go to the Vendor	Replies to the quote email reach the vendor (and admin) directly

Button styling

Colors, hover color, text color, size presets or custom padding/font size, and border radius for the Add to Quote button — with a live preview on the settings screen. Two settings for the floating quote button live here too:

Setting	Default	What it does
Floating Button Position	Bottom Right	Corner of the screen for the floating quote button (bottom/top × left/right)
Quote Page URL	/quote/	The page the floating button opens — the one containing [quote_page]